Frequently Asked Questions


Why do I need to Sign Up?

Signing Up is not mandatory but allows you to save favorites, add notes, write reviews, contact the vendors via the internal messaging system and ask questions on our Q&A section. All questions are answered by our featured experts. 

How do I Sign Up?

It's quick & easy.

  1. Click the Sign Up menu item.
  2. Fill in your details.
  3. Proceed to payment page and enter your credit card (or PayPal) details.
  4. Go to your Inbox, look for our email and follow the instructions to activate your account.

What do I do if I forget my password?

Click the Forgot Password button on the Login page and follow the instructions.

How do I edit my profile?

  1. Login to your account.
  2. Click on the My Account section, found in the upper right corner of each page.
  3. Go to Profile.
  4. Make the changes.
  5. Save.

When I try to log in to I get a message saying my password is incorrect.

Make sure that you have spelled your password correctly and that you are entering the correct username.

Note: Passwords are case sensitive. If you are still having difficulties, click the Forgot Password button. 

What payment types do you accept?

We accept Visa, MasterCard, American Express and PayPal. This includes debit cards that bear the Visa or MasterCard logo. 

How can I cancel my membership?

To cancel your membership click the "Cancel Subscription" button on  your Profile page.

Can I write my membership off on my taxes?

This service may be tax-deductible; please check with your tax advisor.

What is your refund policy?

Due to the instant nature of access to online information, we do not offer any refunds.

How do I find everything and everyone I need?

You can either browse our well-organized listings or do a general search using our Search function. You can even use operators and wildcards to find what you're looking for, fast.

Can I change the order of how the listings are displayed?

You can use the “Sort by” drop-down menu above the listings.

Can I share with my other author friends a listing that I like?

Sure you can. Share it via Facebook, Twitter, LinkedIn, Google+. Or just send them an email. Help other authors just like you. 

I found a listing with inappropriate content. Can I let Writers Boon know?

Yes, we will definitely appreciate it. Just click the Report Inappropriate Content button which appears on the More Details page of every listing and we will look into it. You do not need a Writers Boon account to report inappropriate content. 

How to I add / remove a listing to / from My Favorites?

It is quite simple!

  1. First, you need a Writers Boon account. So, Login or Sign Up if you don't have one.
  2. Go to the listing you want to add/ remove from your favorites → click on the small heart-shaped icon on the right-side.

How do I add notes to a listing ?

  1. First, you need a Writers Boon account. So, Login or Sign Up if you don't have one.
  2. Go to the listing you want to add notes to → click on the pencil icon on the left-side. 

How do I contact a vendor?

  1. First, you need a Writers Boon account. So, Login or Sign Up if you don't have one.
  2. Go to the listing you are interested in → More Details → Contact → Send Enquiry. 

Can the vendors contact me directly?

No. To ensure your privacy, vendors cannot contact you directly. Vendors can only reply to your message. 

Where do I see if vendors replied to my message?

On the Top Menu, go to My Messages

If I know a vendor who I think would benefit from being on your website, can I let you know?

Yes. We will appreciate it. Here, at Writers Boon we are trying to promote the best experts and products for authors.

To let us know, please click on the Help menu → Contact us → Suggest a Vendor. 

How can I let other authors / vendors know about your website?

There are a few ways to do this. You can:

  • Use the social media links on the side of our Home page or
  • You can email a particular person you have in mind by clicking on the envelope icon below the social media sharing buttons on our Home page

Can I change the size of the fonts on the screen?

The size of the fonts depends on your browser zoom level. If you’d like to change the size of the fonts, please adjust them from the browser menu. Alternatively, hold down CTRL key and hit the +/- keys. 

How can I ask a question on your Q&A section?


  1. First, you need a Writers Boon account. So, Login or Sign Up if you don't have one.
  2. Go to Q&A section and click the "Ask a question" button. An expert will respond to you shortly. 

How do I write a review?

  1. First, you need a Writers Boon account. So, Login or Sign Up if you don't have one.
  2. Click on the More Details button on the listing for which you want to write the review.
  3. Go to Reviews → Write a Review → Submit.

Please make sure that you are familiar with our Review Guidelines policy below before you start writing your review. 

What is your Reviews Guidelines Policy?

Reviews must be:

  • based on personal genuine experience (not based on rumor or second-hand information) with a business
  • truthful, objective and helpful
  • written in English
  • thorough and thoughtful.

Reviews can be positive and negative, but they must not:

  • be in contempt of court (contain references to legal cases currently before court)
  • contain, bad language, swear words, defamatory comments or derogatory material. Derogatory material includes anything racist, sexist or homophobic
  • contain any HTML tags or any links to other websites.

Before being published, all reviews are monitored by our team at We try our best to ensure that each review complies with our Review Guidelines. However, if we miss a review that you believe it does not comply with our Review Guidelines, please let us know by clicking flag icon which appears next to each review. We will remove the review only if it does not comply with our Review Guidelines or our Terms of Use and Privacy Policy. We are not under any obligation to remove a review if requested by the reviewer or business owner. 

Will my review show right away?

No. First, we will need to read it to ensure it complies with our Terms of Use, Privacy Policy and our Review Guidelines. However, it won’t take us more than two business days. 

How many reviews can I write for the same listing?

You can only write one review per listing. 

What happens if, after being published, I want to edit/delete the review I wrote? Can I still do that?

Sorry, no. You can only edit/delete the review before it's been posted.

Under what name will the review show?

The review will show under your the name that you are registered with. 

Can I report a review from being inappropriate?

Yes. Just click on the flag icon and we will look into it. 

If I write a negative review on a listing will it be displayed?

Yes, if it’s genuine. To preserve the integrity of the site businesses at Writers Boon cannot remove any negative reviews. However, unhelpful rants or raves are strongly discouraged and we might choose not to publish them. 

What steps do you take to ensure the reviews are genuine?

There are a few things we put in place to discourage fake reviews:

  • Businesses are not allowed to post reviews on their own listings
  • Reviews can’t be too short and lacking in details
  • Users cannot leave multiple reviews on the same listings
  • Reviews must come from a user with a complete profile. 

What is your rating system?

We use star ratings. One star is the lowest you can award, while five stars are for those businesses that really impressed you with their service/product. 

Can't find what you need? Please Contact Us. We're here to help.